Welcome to our FAQ section! At Gifts Craft Studio, we understand that you may have questions before placing your order. Whether you’re curious about our customization process, delivery times, or return policies, this page has the answers. We’ve compiled the most common queries to help make your gifting experience smooth, secure, and joyful.
What is Gifts Craft Studio?
Gifts Craft Studio (GCS) is an online store offering personalized and handcrafted gifts for all occasions. From LED frames to caricatures, we help you create gifts that are truly meaningful and memorable.
Do you offer customization on all products?
Yes, most of our products are fully customizable. You can personalize them with names, messages, dates, or photos depending on the product selected.
How can I place an order?
You can place an order directly on our website: [www.giftscraftstudio.com](https://giftscraftstudio.com). Just select your product, add personalization details, and proceed to checkout.
Do you deliver across India?
Yes, we offer secure and reliable delivery services all over India. Delivery times depend on your location and the type of product ordered.
What materials are your products made of?
We use high-quality materials like MDF, acrylic, wood, and sublimation-printed elements to ensure lasting quality and premium finishes.
How long does it take to receive my order?
- Customized products: 3β7 business days processing + 3β7 days delivery
- Ready-to-ship products: 1β3 business days processing + standard delivery time
Can I return or exchange a product?
Customized gifts and hampers are non-returnable and non-refundable. However, if the product is damaged or defective, email us within 48 hours of delivery along with an unboxing video to request a replacement.
Do you offer bulk or corporate gifting?
Yes! We offer custom bulk orders for corporate gifting, events, and special occasions. Contact us directly for quotes and customization options.
Is there customer support I can contact?
Yes, weβre happy to help!
π§ Email: info@giftscraftstudio.com
π Phone: +91-9910830830