Have a question about a colouring book, your download, a printed book order or a bulk order? We’re happy to help.
Get in Touch
📧 Email: info@giftscraftstudio.com
🕙 Support hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
⏱️ Response time: within 24 to 48 hours
To help us reply faster, please include your order number and a short description of your query. For damaged or misprinted books, attach photos of the product and packaging.
Business Details
Gifts Craft Studio
Owned and operated by Visionary Motion Pictures
Rohini, New Delhi, India
GSTIN: 07ATVPK7776P1ZB
Common Requests
- Didn’t get your download? Check your spam folder, or find your files under My Account → Downloads.
- Where’s my printed book? Check your order status on the Track Your Order page.
- Refunds and replacements: read our Refund & Returns Policy.
- Printing for a class or party? See our Digital Download License.
- Bulk orders for schools, return gifts or corporate events: email us with the quantity, theme and delivery date for special pricing.
Grievance Redressal
If you have a complaint about a product, order or our service, email info@giftscraftstudio.com with the subject line “Grievance”. We acknowledge complaints within 48 hours and aim to resolve them within one month, as per the Consumer Protection (E-Commerce) Rules, 2020.